Privacy Policy
StitchCraft respects your privacy and is committed to protecting your personal data.
Last updated: March 5, 2026
1. Information We Collect
1.1 Personal Data
We may collect the following personal data when you use our app or website:
- Name and email address
- Payment information (processed via Apple)
- Device details (device type, operating system version)
- Usage data from app interactions
1.2 Non-Personal Data
We collect non-personal data such as log files (e.g., device type, IP address, time of access) and app usage statistics to help improve our services through analytics.
1.3 Photo and Image Processing
We DO NOT use facial recognition technology. We DO NOT collect, analyze, or store face data or biometric identifiers.
When you use our photo-to-pattern feature, images are temporarily sent to Google's Gemini AI service via AIProxy for processing. Processed images are immediately returned to your device. We do not retain copies of your photos on our servers.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our services
- Processing payments
- Communicating with you about your account or our services
- Analyzing usage to improve the user experience
- Complying with legal obligations
3. How We Share Your Information
3.1 With Service Providers
We may share your data with trusted service providers who assist us in operating our app and website, including:
- Payment processors (Apple)
- Cloud storage providers
- Analytics services (e.g., Google Analytics, Firebase)
- AI processing services
These providers are bound by contractual obligations to protect your data.
3.2 Legal Compliance
We may disclose your information when required by law or when necessary to protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. How We Protect Your Data
We implement appropriate security measures to protect your personal data, including encryption, secure servers, firewalls, and access controls. However, no security system is completely secure, and we cannot guarantee absolute protection.
5. Your Data Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data, including for marketing purposes
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.
6. Third-Party Links and Services
Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
7. Children's Privacy
Our website and app are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us so we can take appropriate action.
8. International Data Transfers
As StitchCraft is based in the Netherlands, your personal data may be transferred and stored in countries outside your jurisdiction. We take appropriate measures to ensure your data is protected in accordance with this privacy policy.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: [email protected]
- Website: stitchpatternmaker.com